Ladies, and Gentlemen;

       I would like to thank you for your exceptional service in the purchase of our new Traditions Pumper. Mark Merritt was a pleasure to work with, and above all he understood our limitations, needs, and desires. Never once during the process did we feel that we were to "small time" to aquire a new E-One pumper. Mark went above and beyond to find us a truck that would meet our needs and budget. For me it was a five year search to aquire a new engine that would fit our 45,000 per year budget. I had gone to other Manufactures and Dealers with the same treatment either they were never to be herd from again, or insisted that we purchase something well beyond our means. Cascade Fire & Safety along with Mark seemed to want to find us a truck almost as much a I wanted to. I surly did not expect what Mark delivered. It was and is far beyond what I imagined that I would receive for our money. As a matter of fact I lost count how many times I told Mark " This I more truck than I hoped for." I still can hardly believe that we have finally have our new rig, I have gone down to the Station several time to look in the bay a make sure that I wasn't dreaming. With your exceptional service and product, I look forward to doing business with Cascade for all our apperatice needs, or at least giving my hardiest recommendation. I doubt that you know how much this means to me as a Chief to finally give my district a truck they desperately deserve, and my crew a truck they can be proud of, and hold there heads high like the "Big Boys".

Chief James A Nielsen

 Westport Fire Rescue